Last updated: January 24, 2024
Thank you for shopping at Draphico.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Draphico.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Draphico, accessible from https://draphico.com/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 1 day without giving any reason for doing so.
The deadline for cancelling an Order is 24 hours from the date and time on which You ordered the service.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: [email protected]
- By visiting this page on our website: https://draphico.com/contact-us/
We will reimburse You no later than 6 days from the day on which We check all the details. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the services to be eligible for a return, please make sure that:
- The service was purchased in the last 24 hours.
The following services cannot be cancelled:
- The service made to Your specifications or clearly personalized.
We reserve the right to refuse returns of any services that does not meet the above return conditions in our sole discretion.
Only regular priced services may be refunded. Unfortunately, services on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: [email protected]
- By visiting this page on our website: https://draphico.com/contact-us/